Privacy Policy

The Native Foods, Lda. is committed to the protection of personal data that they receive. For that reason, all the information of personal nature is treated and protected with all diligence and always according to the applicable law: Regulation EU 2016/679, General Data Protection Regulation.

This privacy policy explains who we are, the purposes for which we are allowed to handle your personal data, how we handle those data, where we can transfer them or where you can access this data and what your rights are.

The Native Foods, Lda. – Comércio de Produtos Alimentares (hereafter designated by The Native Foods), will handle your personal data according to the purposed described below.

Personal data

The Native Foods, Lda. collects your data by telephone, by writing, through social media or through filling in forms on their website, handling those data such as a name, an address, the phone number or mobile number and the email address, to reach these purposes:

  • Celebration and execution of the contract regarding the products selected by the user

  • Provision of information, services and/or products supply to the user

  • Marketing actions for release of news, events and products promotion

Confidentiality

The Native Foods, Lda. is responsible for the treatment of the personal data and guarantees the respect for the confidentially of the users and insures the exercise of the right to access, rectify, cancel and opposing through written letter or e-mail to the addresses below:

The Native Foods, Lda.

A/C Data Protection Officer

Rua Quinta dos Álamos 10 e 10A

Quintanilho 2625-Vialonga

Email address: privacidade@nativefoods.pt

Subcontractors and transfer of personal data

The personal data, including traffic data, databases and other operations, may be hosted, shared and communicated to other subcontractor companies for maintenance, housing and management of their systems and information equipment, in the terms allowed by the law that regulates the treatment of personal data, being these companies required to maintain the confidentiality and to guarantee the safety of the users’ data that they may had access to, not to use these data for any other purposes or for personal gain, nor link them to other data they may possess.

Communication of personal data

The Native Foods, Lda. undertakes not to give personal data to external entities and that they will only share the personal data with the consent or, if mandatory by law, in the following cases:

  • With partners that may offer advantages and benefits associated with the relevant campaigns and promotions;

  • When mandatory by law to the competent judicial entities

All and any treatment of personal data will be done accordingly to the applicable law.

Withholding of personal data

Your personal data will be kept for the minimum period of time necessary and proportional to execute the purposes that prompt their collection or for a period of 5 years, at the end of which they will be eliminated.

The right to access, correct, oppose and eliminate

At any moment you can ask us:

  • The access to your personal data;

  • The rectification of your personal information;

  • The opposition, elimination or limitation of the treatment of your personal data;

  • The portability of the data previously supplied, in a structured way, compatible and in a legible format.

To exercise your rights, please contact our Data Protection Officer, by writing to the address: Rua Quinta dos Álamos Quintanilho 2625-577 Vialonga or by e-mail: privacidade@nativefoods.pt.

Your requests will be handled with special care in order to assure the efficacy of your rights.

You may be asked to prove your identity to ensure that the share of personal data is only done with the data holder.

You should remember that, in certain cases, in the terms of the applicable law, your request may not be immediate or fully met.

You have also the right to submit a complaint to the Portuguese control authority: www.cnpd.pt

Use of cookies

This website uses cookies. The cookies are small text files that identify your computer/Smartphone/tablet in our server. The cookies themselves do not identify the user, only the device used. The cookies are not used for collecting personal data and their main goal is to improve the experience of use of the website. The user has at any moment the option to set up your computer to:

  • Accept all the cookies

  • Be notified when a cookie is generated

  • Not to download any cookies

It all depends on the web browser you use. The non-use of cookies may represent an obstacle to the browsing.

For information about, please visit www.allaboutcookies.or.

If you still have any doubt regarding this policy or other privacy issues, or if you want to make use of any of your rights, please contact us through this address: Rua Quinta dos Álamos 10 e 10A Quintanilho 2625-577 Vialonga or by email to: privacidade@nativefoods.pt.